Account Rights
Aapka khaata aapka malik hai. Hum sirf operator hain. Jab tak aap chahen active rakho ya jab chahen close karo.
LEGAL REFERENCE
Aap ka Account, Humarey Sharait
job 24 par har khaata poore shaff-aafi ke sath chalta hai. Hamari terms document batata hai ke aap ke paise kis tarah mehfooz hain, kaise withdrawal process kaam...
Poora transparencyLocal payment protectionAccount security rulesDispute resolution path
Hamari Terms ke Mool Usool
job 24 Pakistan ke supported ilaqon mein kaam karta hai jahan local qanoon ijazat deta hai. Jab aap account kholte ho, aap in sharait ko maante ho. Aapka khaata aapka hi hai—hum sirf platform frahm karte hain. JazzCash, Easypaisa, SadaPay aur Raast se deposit aur withdrawal dono mehan surakshit hain. Agar aap withdrawal ke liye dubaara identify verification dein, yeh normal security
process hai. Aapke personal data ko hum GDPR aur local privacy qanoon ke mutabiq rakhte hain. Khaata suspension, fraud detect hone par, ya terms ki khilaf-warzish par lock ho sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
MADAD AUR Rابطہ
Jab Aapko Savalon Ke Jawab Chahiye
Team online
24/7 Live Chat
Hamari support team isi vakt available hai. Aapke terms se related koi bhi sawaal poocho—withdrawal rules, account closure, privacy details, ya khaata security—fauri jawab milta hai.
Email Support
Zyada detailed queries ke liye [email protected] par likho. Hum 24 ghanton mein jawab dete hain. Sharait se related complaints aur disputes bhi idhar document karte ho.
Account Settings
Aapka khaata dashboard mein terms summary dekh sakte ho. Payment history, verification status, aur account preferences sab ek jagah hai.
BHAROSAY KI BUNYADEIN
Hamara Approach Transparent Hai
Real Payment Rails
Hum JazzCash, Easypaisa, SadaPay aur Raast use karte hain—yeh Pakistan ke actual banking channels hain. Koi fake ya offshore payment gateway nahi. Aapke paise seedha aapke account se transfers hote hain.
Account Verification
First withdrawal par CNIC ya phone verification mandatory hai. Yeh fraud rok-ne ke liye hai, na ke aapko pareshani dene ke liye. Process 5-10 minit mein complete ho jata hai.
Withdrawal Transparency
Har withdrawal ka status aap apne account mein dekh sakte ho. Processing time 1-4 ghante, midnight ke baad requests next day handle hote hain.
Data Protection
Aapka personal data encrypted rehta hai. Hum age, address, payment details sirf verification ke liye rakhte hain aur koi third party ko nahi dete.
Dispute Recording
Agar khaata se paise gayab hon ya unauthorized transaction ho, hum immediately investigation shuru karte hain. Complaint tracking number de dete hain.
Term Updates Notice
Jab hum sharait update karein, aapko email se batate hain. 30 din ka notice dete hain. Naye terms se pehle logout kar sakte ho agar agree na hoon.
HAMARA STRUCTURE
Job 24 ke Terms ke Mukhtelif Hisse
Payment Security
JazzCash, Easypaisa, SadaPay, Raast—sab ke liye same security level. Encryption, OTP verification, balance double-check hota hai har transfer par.
Withdrawal Limits
Minimum 500 rupees, maximum 500,000 rupees ek withdrawal mein. 24 ghanton mein unlimited withdrawals kar sakte ho.
Account Suspension Rules
Agar fraud detect hon, duplicate account, ya terms ki خلاف-ورزی ہو تو hum account freeze kar sakte hain. Maaf mangnay ka 30 din ka window dete hain.
Dispute Timeline
Complaint ke baad 5 business days mein investigation complete hota hai. Evidence share karte hain. Full refund ya case closure mail se confirm hota hai.
Privacy Scope
CNIC, phone, email, payment history—sirf security aur legal compliance ke liye use hote hain. Third-party marketing emails nahi bhejengen.
Term Change Process
Nayi sharait 30 din advance notice ke sath announce hote hain. Puraani terms under jo bhi active session hai, woh continue rehte hain.
ACCOUNT KI BINYAN
Jo Kuch Aap ko Maloom Hona Chahiye
Two-Step Verification
Har login par SMS OTP aata hai. Password + OTP...
Auto-Logout Security
30 minit inactivity ke baad automatic logout. Shared devices par...
Transaction History
Har deposit, withdrawal, aur session ka record aapke dashboard mein...
Account Closure
Jab chahen close kar sakte ho. Pending balance 5 din...
Duplicate Prevention
Ek CNIC ya phone se sirf ek account ban sakta...
Support Language
Urdu, English, dono mein support dete hain. Chat, email, phone—sab...
Sharait se Mut'alliq Aamun Sawalen
Haan. JazzCash, Easypaisa, SadaPay aur Raast direct banking channels hain. Aapke paise encrypted transmission se transfer hote hain. Har transaction ka record aapke account aur bank dono jagah rehta hai. Agar koi dispute ho to hum investigation karte hain aur refund dete hain.
Account lock karne se pehle hum email aur SMS bhejte hain ki kya reason hai. Fraud ya terms violation par lock hota hai. Aap 30 din mein appeal kar sakte ho. Pending balance return hota hai. Account closure permanent hota hai, to uske baad dobara account nahi ban sakta same CNIC se.
JazzCash aur Easypaisa transfers 1-2 ghante mein complete hote hain. SadaPay aur Raast 2-4 ghante. Midnight 11 PM se 8 AM tak requests queue mein rah sakte hain. Next morning process hote hain. Bank holidays par 1 din extra lag sakta hai.
Nahi. CNIC, phone, email, payment details—sab sirf aapke account security aur legal verification ke liye rakhte hain. Koi third party ko nahi dete. Hum marketing emails nahi bhejte agar aap opt-out karenm. Data 5 saal record rakhte hain, phir delete kar dete hain.
Naye terms 30 din advance notice ke sath announce hote hain. Aap us 30 din mein account close kar sakte ho. Pending balance return hota hai. Ya agree kar sakte ho aur continue rakh sakte ho. Jo option pasand ho woh chun sakte ho.
Nahi. Ek CNIC, ek phone number = ek account only. Agar aap dobara sign-up kar lo to second account automatic block ho jata hai. Dono account lock ho sakte hain agar fraudulent hoon. Verification mein CNIC cross-check hota hai.
Live chat par immediately batao ya [email protected] par email karo. Complaint number diya jata hai. 5 business days mein investigation complete hota hai. Evidence share karte hain aur resolution mail se confirm hota hai.